1. Introduction

Fridgevera is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with:

• EU General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679
• Spanish Organic Law 3/2018 (LOPDGDD) on Data Protection and Digital Rights

By using our website https://fridgevera.com, you agree to the practices described in this Policy.

2. Data Controller

Company: Fridgevera
Address: Calle de Alcalá 120, 28009 Madrid, Spain
Email: info@fridgevera.com
Phone: +34 604 46 53 45

Fridgevera is responsible for processing your personal data in accordance with applicable laws.

3. Data We Collect

We may collect the following personal information when you interact with our website or services:

• Name
• Billing and shipping address
• Email address and phone number
• Payment and transaction details (processed securely via third-party providers)
• Order history and purchase preferences
• Cookies, IP address, and analytics data

We do not collect sensitive categories of data unless legally required.

4. Purpose and Legal Basis

Your data is processed for:

• Order processing and delivery – GDPR Art. 6(1)(b)
• Payment processing and fraud prevention – GDPR Art. 6(1)(c)
• Customer support and communication – GDPR Art. 6(1)(f)
• Marketing emails (optional) – GDPR Art. 6(1)(a)
• Legal compliance (taxes, invoicing, dispute management) – GDPR Art. 6(1)(c)

5. Data Sharing

We only share your data with:

• Courier and logistics companies
• Payment service providers
• Authorities when legally required

All third parties process data under GDPR-compliant agreements.

6. Data Transfers Outside the EU

If data is transferred outside the EEA, we ensure:

• Adequacy decisions
• Standard Contractual Clauses (SCCs)
• Technical and organizational security measures

7. Data Retention

We retain personal data only as long as necessary to:

• Fulfill your orders
• Meet legal obligations (e.g., 5–10 years for invoices under Spanish tax law)
• Resolve potential disputes

After these periods, data is securely deleted or anonymized.

8. Data Subject Rights

Under GDPR and LOPDGDD, you may request:

• Access (Art. 15)
• Rectification (Art. 16)
• Erasure (Art. 17)
• Restriction (Art. 18)
• Data portability (Art. 20)
• Objection (Art. 21)
• Withdrawal of marketing consent

You can exercise these rights by emailing info@fridgevera.com.
We respond within one month as required by GDPR.

9. Data Security

We implement robust measures to protect your data:

• SSL encryption
• EU-based secure servers
• Regular security audits
• Role-based access restrictions

In the event of a breach affecting your rights, we will notify the AEPD and affected users within 72 hours (Articles 33–34 GDPR).

10. Cookies and Tracking

We use cookies to improve website functionality, analyze performance, and personalize the user experience.
For details, see our Cookies Policy.

11. Children’s Privacy

We do not knowingly process personal data of children under 14 without parental consent, per Article 7 of LOPDGDD.

12. Supervisory Authority

If you believe your rights have been violated, you may contact:

Agencia Española de Protección de Datos (AEPD) — www.aepd.es
or your local EU supervisory authority.

13. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Updated versions will be published with a new effective date.

14. Contact Us

For privacy inquiries or to exercise your data rights:

📧 Email: info@fridgevera.com
📞 Phone: +34 604 46 53 45
📍 Address: Calle de Alcalá 120, 28009 Madrid, Spain